IT management services

We believe that small and medium organizations should have access to their own IT manager, and several technicians to look after their networks - and keeps a fine documentation on the IT system. Allow us to manage your IT system and we will provide you with all the benefits of a highly experienced team, at a fraction of the price of ONE full time staff.

Our IT management services include:

• Provide unlimited Network and Desktop Support services
• Assist in managing IT budget to best achieve your organizational objectives and acquire hardware and software at best value.
• Regular IT reviews, where we report to your management team on the status of your IT environment
• Detailed Documentation of your network, usernames and passwords, configurations and settings for easy transition.
• Asset tracking of all hardware and software in the company
• Definition of standard hardware and software platforms
• Planning upgrades to hardware and software where necessary
• Management of all warranty and license expiry dates
• Management of all hardware repairs and RMA claims
• Management of email policies and systems
• Definition and management of security and backup procedures, including off-site data backup
• Planning and managing increases in Bandwidth and network capacity
• Assist in evaluating and provide first level support for in house applications and industry based applications
• Provide feedback and report on other IT related products from other suppliers, i.e. Multifunction printers, accounting software

Many of these IT management services are bundled with Standard and Priority Business Support Plans, and we are happy to discuss how we can create a tailored package of services to suit your requirements